Can't publish handouts in Word

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hi all,

when attempting publish word, message "an error encountered when publishing word. please check , make sure word not busy , try again."

when checked windows task manager, word not listed running application, winword.exe open process. every time try publish word, winword.exe process begins happens , word never opens, , receive error in captivate.

i had heard if log on administrator, issue resolves, tried , didn't. never had problem until started using captivate 2. know setting/process/etc. needs modified in order work? major problem.

thanks!

--elizabeth

this issue correctly answered on forum post (http://forums.adobe.com/message/4001588).



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